We have put a lot of focus on making sure the items get delivered to our customers as quickly as possible. You will receive your order in 7-20 business days from the date that it is placed.Our company has a US warehouse and a HK warehouse, and the goods will be shipped according to the location of the product’s storage location.
A confirmation email will be sent to you once the order is authorized and verified. We begin preparing your order immediately after it is verified. With this sort of time frame, it makes it difficult for us to change or cancel your order, however, we will do our best to support your request.
It normally takes 3-7 days for us to process your order and takes 1-3 business days for the items marked with “Priority Dispatching” to be ready for shipment. Please note that this does not include holidays and weekends.
It does take longer for us to process pre-order items, please refer to our campaign/product page for more detailed information.
Postal Shipping (10-20 Business days). US $12+
Express Shipping(7-10) Business Days. US $19+
We offer free postal shipping for all the orders over $109.
During week-long Chinese holidays, Chinese National Day and New Year , services from certain suppliers and carriers may be affected, which means that deliveries for order placed around these holidays may be delayed 3-7 days.
Notice: Please Keep in mind that the above suggested shipping time is not deadline. Uncontrollable factors such as mailing volumes, holidays and weather determine whether deliveries can be made early or on time. Please wait 5-10 days more after the estimated time of arrival.
SPECIAL SITUATION REMINDER
Due to the severe global situation of the COVID-19 epidemic and the suspension of most flights, the freight capacity of major routes has been greatly reduced. The control measures adopted by various countries will directly affect capacity, freight, processing speed and delivery time. The specific impact time will vary from country to country.Please wait 10-20 days more after the estimated time of arrival.
Shipping tips for US orders
Due to the special situation of the severe epidemic in the United States，The US government has upgraded the traffic control of various cities, The control measures adopted by various countries will directly affect capacity, freight, processing speed and delivery time.The impact will vary depending on the situation in each state.
If you have any further questions, please contact our customer services at firstname.lastname@example.org.